If legendary Customer Service is a goal or hallmark of your company, here is the perfect gift book for every employee, client and customer. Great service does not come from a manual it comes from the heart. It is not just a standard or a specification it is a spirit, a commitment, and a way of life. Service is not a big thing, it is a million little things. Hardcover with jacket, 60 pages, 4 1/2 x 6 1/2
*Most orders are charged a production set-up fee.
**Purchased samples may include random imprint to evaluate imprint quality and location.
***Some logos, designs, and imprint methods may require additional charges. This may include additional run charges, set-up fees for extra colors, stitch counts and/or locations.
Why am I charged a set-up fee on most orders?
Imprinting and customization require special screens and plates for the imprinting and personalization process.
Do I get a proof before my order?
Yes, all orders recieve a FREE art proof in a PDF format for you to approve prior to production that comes from our art team.
What art formats do you accept?
We prefer high quality vector artwork in .eps, .ai (adobe illustrator), with fonts converted to outlines. We may also accept high resolution .jpg, .gif, .psd, or .pdf files. We can fix your art for free!
Are there extra charges for additional imprint colors?
Yes, in most cases unless it is digital and 4-color process printing, there are additional run charges and set-up charges.